| 535 Mt. Zoar St. Elmira, NY 14904 Phone-607-737-4084 Cell-607-426-6018 HIGHLIGHTS 8 years experience in computers and software. Data entry 50 wpm. Familiar with Dos, Windows 3.1/95/98/2000/XP/2003, Word, Excel, Access, Works, basic Linux/Unix. Productive and responsible, willing to learn any tasks needed. Experience in troubleshooting a variety of computer hardware and software. Committed to working with the computer till the problem has been solved. Versatility in a wide range of computer systems. Average knowledge in web design and graphics software. RELEVANT SKILLS AND EXPERIENCE Computers Visually inspected components, jumpers, and switches to assess configurations and determine proper installation. Identified malfunctions and traced causes of errors using diagnostic software. Replaced parts in systems to perform upgrades and installed software correctly. Reinstalled, replaced, or reconfigured software as needed. Electronic and mechanical equipment Inspected wear, cleaned equipment, and ensured proper functioning of computer systems. Diagnosed and solved problems in home computer systems. Replaced components and cards in computer systems. Related Skills Acquired theoretical understanding of various personal computers and peripherals in readings and discussions. Upgraded computer systems to support new and improved software. UNITED STATES NAVY Electronics Technician (Submarines) Received schooling for basic electronics components. WORK HISTORY Durabilt, Warehouse Work, Cut Panels to Spec., 2003. Village Fair Convenience Store, Cash Register, Stock and Supply, 2001-2003. Erwin Park Photonics, Worked Numerous Measurement Benches, Made Spreadsheets, Computer Work, 2001. Northeast Data Services, Answer Phones, Take Orders, Data Entry, 2000. Exotrope Inc., Answer Phones, Web Design, People Skills, Monitor Computers, Troubleshooting, 1999-2000. United States Navy, Electronics Technician Submarines, 1998-1999. Provisions Modular Hardware, Fiber Optic Technician, Patch Cord Assembly, 2000-2001. EDUCATION Courses include Typing, Networking I & II, Networking Administration, Intro to IT, DOS, Computer Repair/Troubleshooting, and Windows. Graduated with Regents diploma from Southside High School, Elmira, NY. 2 Years Computer Repair training @ Corning Community College 2 years Networking Training @ Alfred State College. AWARDS Excellence in training award @ Erwin Park for building a module free of defects. 1% accomplishment of all trainees. Math Award 2nd place on high school math aptitude test. REFERENCES Carol Poucher, Professor, Information Technology. Pouchecm@alfredstate.edu, (607)-587-3436 Evan Enke, Assistant Professor, Information Technology. Enkeeg@alfredstate.edu, (607)-587-3419 Calista McBride, Assisstant Professor, English and Humanities. Mcbridca@alfredstate.edu, (607)-587-4183 Jim Cain, Store Manager, Village Fair Convenience Stop, (607)-734-3500 |